top of page

PRIVACY POLICY

Maison Sorelle Medspa respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website, www.maisonsorellemedspa.com, or interact with our services.

1. Information we collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, date of birth

  • Billing and payment information

  • Appointment preferences

Health Information

  • Medical history and treatment preferences provided through intake or booking forms

  • Information related to procedures or services you receive from us

Technical Information

  • IP address, browser type, device type

  • Cookies and tracking data for analytics or user experience improvements

2. How We Use Your Information

We may use your information to:

  • Schedule and confirm appointments

  • Deliver services, including pre- and post-treatment care

  • Send appointment reminders or promotional offers (with your consent)

  • Respond to inquiries and provide customer service

  • Improve our website and services

  • Comply with legal and regulatory obligations

3. HIPAA & Medical Privacy

If you provide health-related information, we will protect it in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Texas privacy laws. We maintain administrative, physical, and electronic safeguards to protect your protected health information (PHI).

4. Sharing Your Information

We do not sell your personal information. We may share your data only with:

  • Trusted service providers (e.g., appointment software, email marketing) under confidentiality agreements

  • Medical professionals involved in your care

  • Legal or regulatory authorities, if required by law

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve user experience

  • Analyze site traffic

  • Remember preferences

You can manage cookie settings through your browser.

6. Your Rights and Choices

You may:

  • Access or request a copy of the information we have about you

  • Request corrections to your personal or medical data

  • Opt out of promotional emails or text communications

  • Request the deletion of non-medical personal data (as allowed by law)

To make a request, email us at guadalupe@maisonsorellemedspa.com.

7. Data Security

We take reasonable precautions to secure your data, including:

  • SSL encryption for our website

  • Secure medical intake forms

  • Access control for staff and service providers

8. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect information from children under 13.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

For questions about this Privacy Policy or your information:

Maison Sorelle Medspa
Bishop Arts District, Dallas, TX
📧 guadalupe@maisonsorellemedspa.com
 

bottom of page